MS Customer Service Center: 888-571-2048.
This process is not required for normal connect CAL's. The process is only for Terminal
Server CAL's.
To activate the Server (not the TS CAL):
• Go to https://activate.microsoft.com/
• Select "Activate a license server"
• Enter the standard media key # (Terminal Server media key- Your Product ID can be found by selecting Activate Server in the Terminal Server Licensing administration tool).
and user.
information
• Microsoft will send you (the user) an e-mail with two numbers:
1. 35 character PIN number
2. 20 character Product ID number
To activate the Terminal Server CAL please have available:
• Select Enrollment number or Open license authorization number
• License Server ID # (obtained during the process below).
• On the Terminal Server just activated:
1. Select Programs/Administrative Tools/Terminal Services Licensing
2. Select View/Properties
3. Under the Connection Method tab you will have 4 options: Internet,
4. World Wide Web, Fax, or Telephone.
5. Select Telephone (this is not a modem connection)
6. Select Country
7. Under the Licensing Program tab select "Select"
8. Complete the info on the Company Info & Address tabs
9. Click “OK”
10. Select Action/Install Licenses
11. Click “Next”
You should see the following:
• Customer Service Center phone number (888-571-2048)
• Your License Server ID # (35 characters)
• 7 boxes to enter the Client License Key Pack ID
Please call MS Customer Service Center. You will be asked for:
• License Server ID # (from the screen mentioned above)
• Select Enrollment number or Open Authorization number
• MS Customer Service Center will then provide:
• Client License Key Pack # (35 characters)
• Click Next
• Click Finish
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